Effective Date: April 14, 2026

JSG Creative Solutions ("we," "us," or "our") operates the JSG Creative Solutions platform and website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use the HighLevel platform to host our CRM, marketing automations, and communication tools. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes, but is not limited to:

Contact Data: Email address, first and last name, phone number.

Business Data: Company name, job title, and industry.

Usage Data: IP address, browser type, time and date of visits, and page interactions.

Communication Data: Records of SMS messages, emails, and phone calls made through our CRM.

2. How We Collect Data

We collect data through various methods provided by our platform:

Lead Capture Forms: Information you enter into funnels, surveys, or landing pages.

Automated Tracking: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

Direct Interaction: When you message us via SMS, WhatsApp, or email through our integrated platform.

3. Use of Data

JSG Creative Solutions uses the collected data for various purposes:

To provide and maintain our Service.

To notify you about changes to our Service or special offers.

To provide customer support.

To monitor the usage of the Service for technical improvements.

Marketing Automations: To send automated follow-ups via email or SMS (only if you have opted in).

4. SMS & Communication Compliance

In compliance with A2P 10DLC regulations:

Opt-In: We only send automated text messages to users who have provided explicit consent.

Opt-Out: You can reply "STOP" to any text message at any time to unsubscribe from SMS communications.

Data Sharing: We do not sell or rent your phone numbers or messaging consent to third parties for marketing purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Third-Party Service Providers

We use HighLevel as our primary processing platform. Your data is stored on their secure servers. We may also use other third-party companies to facilitate our Service (e.g., Stripe for payments, Twilio for SMS). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Security

The security of your data is important to us. We implement industry-standard security measures through our platform. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Rights

Depending on your location (such as California or the EU), you may have the right to:

Request access to the personal data we hold about you.

Request that we correct or delete your personal data.

Object to the processing of your data for marketing purposes.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

JSG Creative Solutions Email: [email protected]

Location: Wayne, NJ