Terms and Conditions

Last Updated: April 14, 2026

Welcome to JSG Creative Solutions. These Terms and Conditions ("Terms") govern your use of our website and services provided by JSG Creative Solutions ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Services Provided

JSG Creative Solutions provides digital marketing, CRM management, automation, and creative consulting services. We reserve the right to modify, suspend, or discontinue any part of the services at any time without notice.

Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with JSG Creative Solutions through our website at jsgcreativesolutions.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. User Accounts & Eligibility

Age Requirement: You must be 18 years of age or older to use this SMS service and our platform. By opting into our services, you represent and warrant that you meet this age requirement.

Account Security: You are responsible for maintaining the confidentiality of your login credentials.

Platform License: We grant you a limited, non-transferable, non-exclusive license to use the platform features included in your service plan.

3. Fees and Payment

Billing: Services are billed on a monthly or annual basis via secure third-party providers.

Cancellations: Subscriptions can be canceled at any time; however, no refunds are issued for partial billing periods unless stated otherwise.

4. Communication & Messaging Policy (A2P 10DLC)

By providing your phone number and opting into our services, you agree to the following messaging terms:

Program Description & Eligibility

Age Limit: This SMS program is restricted to individuals 18 years of age or older.

Message Types: JSG Creative Solutions sends automated and manual SMS messages for Alerts & Notifications (account status, system alerts), Service Communications (onboarding, tech support), and Promotional Offers (marketing updates, new services).

User Opt-Out & Support

To Stop: To stop receiving messages, reply STOP to any text message. * Confirmation: After texting "STOP," you will receive a one-time confirmation message. Following this, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

To Help: If you are experiencing issues, reply HELP for assistance or contact us at [email protected].

Costs and Carrier Liability

Rates: Message and data rates may apply. Check with your carrier for details regarding your specific text and data plan.

Frequency: Message frequency varies based on user interaction and account settings.

Liability: Carriers are not liable for delayed or undelivered messages.

5. Intellectual Property

All templates, workflows, and proprietary automation systems created by JSG Creative Solutions remain our intellectual property. You retain ownership of all brand assets and data you upload.

6. Data Privacy

Your use of our services is also governed by our Privacy Policy.

7. Limitation of Liability

To the fullest extent permitted by law, JSG Creative Solutions shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

8. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles.

General Terms

This website (the "Site") is owned and operated by JSG Creative Solutions. By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from JSG Creative Solutions.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

9. Contact Information

JSG Creative Solutions Email: [email protected]

Location: Wayne, NJ